A new Windows version (v2.3.8.3) of GoTrusted is available for download. The new version should help with connection stability, especially for certain regions such as China. You can find the new version by logging in under 'Existing Users' on the main site and selecting the 'Download GoTrusted Secure Tunnel' link.
As always support is available if you have any questions or issues so don't hesitate to contact them!
